FAQs

No. Collagen tubes simply boost your skins collagen synthesis and various metabolically restorative processes through the exposure to low levels of red light.

There is no UVA or UVB emmited from collagen tubes.

Yes! They offer you the opportunity get a healthy, UV-controlled tan while also delivering the benefits of upregulated collagen synthesis at the same time.

The answer to that will depend on your goals and/or skin needs.

The Collagen tubes offer boosted collagen-synthesis to improve your skin’s appearance, combating the loss of elasticity to reduce wrinkles and fine lines. Collagen Light Therapy has proven effective to improve the appearns of acne scars, hypertrophic scars, and healing burns.

The Collatan tubes offer the best of collagen and tanning in one. These revolutionary dual-purpose sun bed lamps boost collagen synthesis while creating a healthy, UV controlled tan. Consider it the healthiest way to tan.

The Tanning tubes are used for UV controlled indoor tanning for aesthetic purposes only. This is how you'll maintain a glowing tan all year long.

LED Light Therapy is the use of specific non-thermal light to treat skin conditions including skin rejuvenation, acne and pigmentation to wound healing, psoriasis and pain relief.

Credit / Debit Card - You can pay for your sunbed using your credit or debit card, we accept all major cards including MasterCard, Visa, Maestro & American Express.

Apple Pay - You can also pay for your sunbed using apple pay if you have an account set up with them already.

Bank Deposits and Transfers - You can now deposit cash in our bank account or send a bank transfer from your bank to our bank at checkout we will provide you all the relevant banking details.

For orders of replacement tubes, creams and lotions or spares, you can expect delivery within 3-5 working days of order confirmation.

Please note that there is a 24-48 hour processing time for the orders of these products.

For orders of sunbeds, please note that there is a 10 day processing time once the order has been confirmed. This is when we roll out an inspection and install your chosen lamps into the sunbed and prepare it for shipment.

Once the sunbed is ready you can expect it to arrive in 3-5 working days.

Once your order has been shipped you will be sent an email with the tracking inside.

If you didn't receive this email for your order, please get in touch with us and we'll send you the link.

Most tanning lamps have an operational lifespan of 600-800 hours. Life expectancy of the tubes can be influenced by the age of the sunbed, the type of cooling system inherit to the bed or exposure to unexpected power cuts (like loadshedding).

Very simply, look for the tube model name and voltage rating on the end of the tube.

Then, head over to our replacement tubes catalogue and order the same model.

Based on your sunbed we'll be able to tell you how many tubes you require.

A good rule of thumb is to replace your tubes after approximately 600 operational hours.

Most of our sunbeds have built-in hour counters to monitor the total operational usage. If your bed does not have one of these, simply perform a plaster test during your next session to determine the efficacy of the tubes.

How to perform the plaster test:

Place a plaster on an area that you tan fastest. Do between 1-2 tanning sessions and remove the plaster to see if you are still ranning. If not, your tubes need to be replaces.

Most of our sunbeds are easy to install at your home or business, no professional help required.

For more info, please read more about sunbed installation here.

Yes, as long as the voltage rating of the tubes is the same!

Yes, it is not sufficient protection to simply close or cover your eyes. The goggles we provide have been designed and manufactured to offer 100% protection for your eyes.

Yes. Moisturizing before and after tanning helps stave off unwanted signs of ageing and helps maintain tans.

This comes down to personal preference about how you like to tan, or about the costs involved. Vertical beds are more cost effective than horizontal ones.

However, vertical sunbeds get results through quicker tanning sessions. Also, vertical beds means people can stand while tanning, and not have to lie on the bed.

Horizontal beds offer a more relaxing tanning session, and require longer sessions to achieve results.

Please note - if you have any medical condition pertaining to your skin please consult your physician first.

For people with fair skin, we recommend using a sunbed fitted with Collatan tubes.

Before beginning with standard length tanning sessions, test your skin's response to the tanning with short <5min sessions and slowly build up from there.

The acrylic panes for the sunbeds are made-to-order.

Simply get in touch with us and we'll arrange for your new acrylic pane(s) to be made and delivered!